Privacy Policy

This app is designed to keep app data on your device unless you explicitly enable an operating-system feature such as iCloud, HealthKit, local notifications, or file sharing.

Any optional Pro purchase is processed by the store for your platform: Apple StoreKit on iOS or Google Play Billing on Android. ColdLoad does not receive payment-card details. On Android, Google Play Billing supplies a signed purchase receipt and token; ColdLoad verifies the receipt on your device and stores the signed receipt locally to restore Pro. The app sends the token to Google Play through Billing when it acknowledges an eligible purchase.

When Google Play Billing is used, the Billing library also sends technical diagnostics directly to Google over an encrypted connection. These may include the billing operation and result, diagnostic messages and response timing, Android version and build details, device model and manufacturer, app version, device language and country, time zone, mobile-network details, and event times. Your saved equipment and training sessions stay on this device and are not included in these diagnostics. Google handles this information under its Privacy Policy. Billing uses a randomly generated client/session identifier for analytics and automatically queries purchases when connecting and reconciling Pro access.

The optional support form sends the app name, support subject, chosen category, reply email address, any app and operating-system versions you enter, your message, and an anti-spam field to Cloudflare Workers for validation. The request is then forwarded to the developer’s support inbox. Grok Bot, an automated assistant used by the publisher, reads inbox messages to sort requests and prepare or send replies. This information is used to respond to your request and maintain the app, not for advertising.

The developer uses a support submission only to route, investigate and answer your request, handle a privacy request, and protect the support channel against abuse. The developer does not sell the submission, use it for advertising, or build a profile about you.

The developer keeps a support submission only as long as reasonably necessary to resolve and follow up on the request and to meet applicable legal or security obligations, then deletes it or removes information that identifies you. There is no single fixed period because those needs differ by request. You may request access to, correction of, or deletion of a support submission by using the same form and choosing the Privacy category. A request may be limited where retention is required by law or needed to establish, exercise, or defend legal claims.